Frequently Asked Questions
Answers to your questions about the SUVANA Cube.
Which devices are compatible?
The SUVANA Cube is designed for universal compatibility:
- iPhone: iPhone 17, 16, 15, 14, 13, and 12 series (Pro, Max, Plus, Mini).
- Apple Watch: All Models (Series 1-9, SE, Ultra & Ultra 2).
- AirPods: AirPods Pro (all gens), AirPods 3, and AirPods 2 (wireless case model).
- Android: Samsung, Google Pixel, etc., are compatible if used with a MagSafe magnetic ring or case.
How long does shipping take?
We offer Free Worldwide Shipping with tracking. Estimated delivery times:
- USA & Canada: 7-12 business days
- UK & Europe: 6-12 business days
- Australia & NZ: 8-14 business days
- Rest of World: 10-15 business days
Does it work with phone cases?
Yes, it charges through standard cases up to 3mm thick.
However, for the magnetic "StandBy Mode" to hold your phone securely in mid-air, you must use a MagSafe-compatible case (a case with built-in magnets). Standard thick rubber or plastic cases may not hold magnetically.
However, for the magnetic "StandBy Mode" to hold your phone securely in mid-air, you must use a MagSafe-compatible case (a case with built-in magnets). Standard thick rubber or plastic cases may not hold magnetically.
What is included in the box?
The eco-friendly package includes:
- 1x SUVANA 3-in-1 Foldable Charger
- 1x Premium USB-C to USB-C Cable (1 meter)
- Instruction Manual
Warranty and Return Policy?
You are covered by our 1-Year SUVANA Warranty against manufacturing defects.
We also offer a 30-Day Risk-Free Guarantee. , contact support@suvana.com.tr for a hassle-free return.
We also offer a 30-Day Risk-Free Guarantee. , contact support@suvana.com.tr for a hassle-free return.
Is it safe for my device's battery?
Yes. The Cube employs advanced Intelligent Heat Management and foreign object detection. It communicates with your device to supply the optimal power without overheating, protecting your long-term battery health.